Working at HomeStart

Working at HomeStart

HomeStart believes that people are at the centre of what we do, and our employees are central to our success.

Enjoying one of the best views in the Adelaide CBD, and with another two offices in the north and south of Adelaide, HomeStart is home to over 100 people who are passionate about making homeownership a reality for more South Australians.  At HomeStart, you are at the centre of what we do, and are central to our success. Investing in our people is a key platform in how we operate and this commitment has seen us recognised with a number of national awards for our culture, health & wellbeing offerings and the Human Resource Director Employer of Choice Award.

If you would like to apply for a position, please read the advice to applicants with the position description. If you are shortlisted for a position within HomeStart, you will be required to complete and return the Pre-Employment Declaration prior to your interview.
 

Current available positions

- Customer Assist Officer (Position Description)
Applications close: Wednesday, 27 October 2021 at 5:00pm
Questions are to be directed to Pip.davies@homestart.com.au or 8203 4099
 
 

Why work at HomeStart?

Hear what our employees have to say about working at HomeStart.
"
I have worked for companies in the past that have said they are all about the people, when in reality it was all about the bottom line. This is not the case at HomeStart, they really care about their employees and customers. In the recent bush fire tragedy, HomeStart called all of the affected customers individually to see if they could help. Inspirational stuff, it’s a good feeling to be a part of that kind of culture.
"
Mick Gardiner, Applications Developer (HomeStart employee since January 2020)
"
Since starting to work at HomeStart Finance I have felt like one of the family. The ‘People’ are what makes the company! I have received ongoing support from the different teams which has made me feel very welcome. The company values are just as important here at HomeStart Finance allowing me to understand how my job contributes to the Company’s overall mission. I feel empowered to deliver my absolute best in what I do here at HomeStart Finance.
"
Sue Olver, Broker Support Officer (HomeStart employee since 2020)
"
HomeStart most definitely cares about the well-being and worklife balance of their employees which is very hard to find in other work places. The ability to approach the Senior Executive team including the People & Culture Team anytime and their overall friendliness makes HomeStart an incredible place to work for. Information Services is a very strong team, everyone works here as a team and operate in a way that puts collective goals ahead instead of individual glory. I am proud to return to HomeStart and love working here.
"
Bonnie Roy, Business Support and Test Analyst (HomeStart employee since 2019)
"
HomeStart walks the walk re the often-used, rarely-enacted claim “we value our people.” You will feel empowered to do your job, encouraged to ask why things are done in a certain way, and supported in achieving your goals. You will work in an office where you feel as comfortable approaching the CEO, as you would the new-starter. You will appreciate your efforts counting towards assisting people, many who might not otherwise have the opportunity, achieve home ownership rather than rewarding the shareholders of a corporate machine.
"
Adrian Edwards, Anti-Money Laundering, Counter Terrorism Financing and Fraud Officer (HomeStart employee since 2020)
"
HomeStart Finance is a great place to work for multiple reasons, whether it be the physical environment, or the culture where employees are supported with growth and learning. A company on the move with modern systems accompanied by the unique mortgage products on offer to HomeStart’s customers which enables home ownership for property purchasers throughout South Australia.
"
Trent Godfrey, Property Officer (HomeStart employee since April 2017)
"
My job at HomeStart is not just about answering phones and processing paper work, it’s about the conversations I share with customers and the home ownership journeys I am taken along on. HomeStart allows me to have a positive impact on people’s lives as I get to assist and help customers into homeownership.
"
Belinda Tonkin, Senior Lending Consultant (HomeStart employee since June 2007)
"
Working at HomeStart not only gives opportunities for growth, development and learning, but equally HomeStart really cares about its staff and allows the time for work life balance when needed. You cannot put a price on that flexibility.
"
Elizabeth James, Business Development Manager (HomeStart employee since March 2003)

The best bits - Our Employee Value Proposition

 

HomeStart offers its employees a winning proposition. Our philosophies include:

  • Work that matters

    You have the opportunity to change the lives of South Australians by making home ownership a reality for more people in more ways.  Whilst the core of who we are and what we do remains stable, HomeStart has four significant areas of strategic intent in the coming three years:

    •    Culture and capability: building on a culture of achievement, and increasing capability for change
    •    Customer experience: making the home loan process easier and quicker, while being helpful
    •    Product and credit innovation: building on our track record of innovative solutions to help more people
    •    Business processes and technology: creating a digital experience with a better process performance

    We have an achievement-based culture which will reward and recognise your contribution to our success.

    As people are motivated by different things, we offer a range of flexible benefits to help you thrive in an environment where you are constantly challenged and always supported to work together helping more people into their own homes.  As a member of the HomeStart team you can enjoy:

    •    20 days (4 weeks) annual leave PLUS 5 Wellbeing Days (1 week) which can be added to your annual leave or taken as separate days
    •    Healthy Lifestyle Benefit
    •    I Make a Difference Day (volunteering day)
    •    Wellbeing Program
    •    End of Trip facilities
    •    Work from home and flexible work arrangements

  • Work to suit your life

    Are you seeking a better work/life balance? Transitioning to retirement? A parent returning to work? Or looking for your next challenge? No matter what stage you’re at you will be encouraged to bring your best self to work. We offer a range of flexible work arrangements to support you. These include working part-time, flexible start and finish times, working from home or a range of leave options.

    We are passionate and committed to offering a number of initiatives to help you thrive. Our holistic approach nurtures your purpose, physical, social, financial and community wellbeing.

    HomeStart supports a diverse, inclusive and safe place to work where everyone belongs, and everyone feels at home. We acknowledge and respect Aboriginal people as the state’s first people and nations and recognise Aboriginal people as traditional owners and occupants of South Australian land and waters. 

  • Work to grow

    Just as we're here to help our customers, we will support you in your career development in a collaborative and supportive working environment.

    We invest in you so that you can realise your full potential and make career decisions based on your aspirations, skills and experience. You will work closely with your leader to tailor a plan for your growth and development.