Accessibility

HomeStart is committed to providing an accessible website experience to everyone, including people with disabilities who rely on assistive technology to read or hear content.

HomeStart Accessibility Statement

This accessibility statement applies to HomeStart.

This website is designed to ensure the accessibility of its content and services for individuals with disabilities who require additional access support. Resources have been dedicated to enhancing the website's user-friendliness and accessibility.

Accessibility Toolbar

We want everyone to be able to use our website. To provide additional support to aid a more inclusive user experience we provide the Recite Me assistive technology tool. This Toolbar enables all website visitors to customise their experience through a range of options to suit their online accessibility and language needs. 

The Recite Me toolbar provides text-to-speech functionality, fully customisable styling features, reading aids and a translation tool with over 100 languages, including 65 text-to-speech voices and many other features.

This means that when the toolbar is activated you can:

  • Listen to the website using text-to-speech functionality
  • Customise background, text and accessibility tool colours
  • Modify the font, line height or spacing of text
  • Zoom in up to 200% without text spilling off the screen
  • The text will reflow in a single column when you change the size of your browser window
  • Navigate the website using just a keyboard
  • Translate the website into a different language
  • Download mp3 files of web page text
  • View website pages in text-only mode

To access these features, simply click the Accessibility icon at the top of the page or view the Recite Me user guide.

National Relay Service

HomeStart accepts calls through the National Relay Service. If you are deaf, hard of hearing, or have speech difficulties, you can contact us using the National Relay Service. When prompted by the Relay Officer, simply provide our phone number: 1300 636 878.

Ensuring our information is accessible to all users, including those with disabilities, is a priority for us. If you encounter any issues accessing content or find something on this site inaccessible, please contact us.

Interpreter Services

We offer interpreter services for individuals who speak languages other than English. If you need assistance in another language, please contact us , and we will arrange an interpreter for you.

AUSLAN Support

For individuals who are deaf or hard of hearing, we can arrange AUSLAN (Australian Sign Language) interpreter services. To access this support, please get in touch with us, and we will help coordinate the necessary arrangements.

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